To port in a number from an existing contract with a different carrier we will need you to visit our Contact Us page. From there you can speak with an account executive to verify whether or not we can port your number from an existing contract with a different carrier.

Each client is directed to their own individual account executive. At Cadravo we feel that it's necessary to develop a good relationship with our clients by providing in depth interaction. For any assistance or questions you may have, your account executive will be right by your side ready to assist you whenever you need!

Setting up your voicemail can be done manually through your deskphone. You can also reach out to an account executive to assist you with the process. Visit our contact us page to speak with an account executive.

Changing locations with the same equipment does not require any reprogramming or help from a technician. All you need is a connection to the internet, and you're all set!

Toll free numbers are transferable, as long as the line is active with another provider.

It can vary from 7 to 14 business days, although timeframe can change depending on your carrier.

Keeping your business up and running is a top priority of ours. While finalizing your porting request, we have designed a process to keep your service in tact. To find out more please visit our Contact Us page to speak with an account executive.

We need your account to be active with your previous provider to be able to transfer your number. Once the process is complete, contact your service provider to let them know that you had your number ported. If you wait to do this, you may be charged unnecessary fees due to them not being notified about your change in service. If you have any questions please feel free to visit our Contact us page to speak with an account executive.